About Thread Season
Thread Season is an online lighting store serving customers in the United States. Our selection includes chandeliers, pendant lights, wall lights, and related lighting products for a range of spaces and project requirements.
We keep the shopping experience straightforward, with clear product information and transparent policies covering ordering, shipping, returns, refunds, and payments.
Lighting for Different Spaces
Lighting plays both a practical and visual role in a space. Thread Season offers different fixture types so customers can explore lighting options suited to their individual requirements.
Our product range includes:
- Chandeliers
- Pendant lights
- Wall lights
- Related lighting products
Specific product details are provided on the applicable product pages so customers can review available information before purchasing.
A Straightforward Shopping Experience
We believe customers should be able to understand important purchase terms before placing an order.
Thread Season provides:
- Free standard shipping within the United States
- An estimated delivery timeframe of 9–17 business days
- Tracking information by email with a tracking link after shipment
- A 30-day return window from delivery
- Exchanges for eligible products
- Free return shipping for approved returns and exchanges
- No restocking fee
- Customer inquiries answered within 48 business hours
Full terms are available in the applicable store policies.
Payments
Purchases are processed in United States Dollars (USD).
Thread Season accepts:
- Shop Pay
- Apple Pay
- Google Pay
- PayPal Wallet
- Visa
- Mastercard
- American Express
- Diners Club
- Discover
Available payment options are displayed during checkout.
Returns
Return requests may be submitted within 30 days from delivery.
Customers should contact info@threadseason.com before sending an item back. We will review the request and, if approved, provide the applicable return instructions.
Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.
Questions or Assistance
For questions about Thread Season lighting products, an existing order, shipping, tracking, returns, exchanges, or refunds, contact us by email.
We respond to inquiries within 48 business hours.
Contact & Business Information
Store Name: Thread Season
Operating Address: 938 El Campo Dr, Pasadena, CA 91107, United States
Contact Email: info@threadseason.com
Operating Hours: 10:00 AM–6:00 PM (GMT-8)
The address above is Thread Season's Operating Address and is provided for business identification and transparency. It is not identified as a Return Address.